Thank you so much for shopping Threaded Pear! We know that sometimes items are not as expected or don't fit just right and a return or exchange is necessary. We of course can't guarantee fit even with measurements.
Threaded Pear gladly accepts returns or exchanges of unworn, unwashed, undamaged, unaltered, or defective merchandise purchased online that shipped to a U.S. address for a store credit (Threaded Pear E-Gift Card) within 25 days from the date your order shipped. You can start your return here.
Threaded Pear offers exchanges on return eligible items within 25 days from the date your order shipped. You can start your exchange here.
Exchanges and returns not covered by Redo will be charged a flat $5.00 shipping fee that will be deducted from your Threaded Pear E-Gift Card. Our return system will provide you a pre-paid USPS shipping label for your return.
Returns for damaged or defective items must be submitted within 3 DAYS of delivery. You can start your return for a damaged item here.
Final sale items cannot be returned or exchanged.
The following is a list of FINAL SALE items:
Please note: Orders CANNOT be changed, modified, or canceled after checkout.
Ship Your Return
A purchase of the $1.98 Free Returns, Exchanges + Package Protection allows you to receive a paid return label for any return eligible item in that order! If you did not purchase Redo coverage, please continue through the return portal to submit your return request. Your shipping label will be automatically generated for a $5 deduction from your store credit or refund.
FAQS
How long does it take to receive my refund?
Is there a fee to return items?
How do I request a return label?
Do you offer price adjustments?
For any questions not answered here, please contact info@threadedpear.com.
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Purse is great quality! Great value! And very cute!
I have two of these now in different colors and I love them! They hold all my essentials and are easy to wear.
Good quality, good size, has outside pouch to put keys, strap is comfortable and makes the bag stylish and fun. I got the blue bag with pink/gold camo strap. Looking forward to buying more straps to create more looks!
I love this purse and the different options for the strap !
This bag has perfect space to hold my phone, glasses and small wallet! Love the wide adjustable strap for comfort.