Threaded Pear Return Policy

 

RETURNS AND EXCHANGES

Thank you so much for shopping Threaded Pear! We know that sometimes items are not as expected or don't fit and a return or exchange is necessary. We of course can't guarantee fit even with measurements.

RETURNS

  • Returns for orders placed on the website receive a gift card valid on our website. 
  • Returns/exchanges must be received within 21 days of receipt. (see ineligible items below)
  • Online purchase returns are eligible for an e-gift card - no cash refunds.
  • Returns are typically processed within 5-7 business days after we receive them.
  • Customer is responsible for return shipping. 

EXCHANGES

The item just didn’t work for you and you want to try a different size or something else? We offer refunds to original form of payment when you choose to shop for a replacement item. Complete your purchase and write the new order number on the return packing slip and include a copy with your return. We will ship your replacement items now and issue your refund to original payment when we process your return.

SEND RETURN TO:

Threaded Pear
2050 Greenwood Dr
Suite 140
Southlake, TX 76092

PLEASE INSPECT YOUR MERCHANDISE UPON ARRIVAL!

Damages/Defects: Please inspect all items for damage or defect and notify us at info@threadedpear.com of any damage or defect within 5-days of receipt.  Please include pictures of the flaw so we can see the damage and work with our designers, shippers and our team to improve. If available, a replacement will be shipped to you at no charge.

Returnable Items:  Item may be returned if they are not listed as non-returnable below and must have any tags attached, be unwashed, unworn, unused, and free of any odors, stains or pet hair.  

Non-returnable items:  

  • All discounted items from:
    • Final Sale
    • Clearance
    • Black Friday 
    • Cyber Monday
    • Discount Codes that are 50% or More 
  • Jewelry
  • Hair Accessories & Hats
  • Legging
  • Make-up or other beauty products
  • Swimwear
  • Socks

HOLIDAY EXTENSION POLICY

Our holiday return policy is purchases made between November 20, 2023 and December 24, 2023 may be returned any time before January 15, 2024.