Jane.com Returns & Exchanges


I’m sorry you are unhappy with your item. You can send returns to the address below and once received we will begin the return process. 

We inspect all returned items. Products must be in new and unused condition, with all original product inserts and accessories. Products with any damage or that have been used will not be acceptable for return. If a damaged or used item is returned the customer will have the ability to pay for return shipping or have the item donated without refund.

Return shipping costs will be the responsibility of the customer.

To receive your refund please include the original packing slip and/or the return process form. All returns must be delivered back to us 21 days from the date you received your order.

Please make sure you do not improperly fold your item. If your item is folded and becomes damaged by creating an unremovable crease we will not be able to provide a refund for your return. Please ship your item back folded the way it came and packed flat.


Threaded Pear

2050 Greenwood Dr.

Suite 140

Southlake, TX 76092


Threaded Pear